Are you ready for a new challenge where your leadership can change a life?
We believe in doing things differently. We support people to live the lives they choose and we are now looking for a Service Manager to join the teams across two services; one in West Malling - 6 individual flats in a purpose built building, all individually tenanted. Five of these flats supported across 24 hours of the day and one supported overnight only. Second location in West Kingsdown, supporting two men who share a house and are supported on a shared and individual support basis.
What you’ll be doing?
* Lead and inspire your team to deliver person-centered, empowering support.
* Use Positive Behaviour Support (PBS) and Active Support to promote independence.
* Manage all operational elements: rotas, safeguarding, support planning, compliance, and more.
* Build strong, positive relationships with families, advocates, and local services.
* Champion a culture of dignity, respect, inclusion, and high expectations.
Who we’re looking for
You’re not just a manager, you’re a mentor, motivator, and advocate. We’re looking for someone who:
* Has a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
* Leads by example and believes in growing others through coaching and support.
* Is confident in managing risk, safeguarding, and compliance.
* Holds (or is working toward) a Level 3–5 Health & Social Care qualification.
* Desirable for the right candidate to hold a full UK driving license and access to a vehicle holding business insurance.
* Most of all, cares deeply and brings energy, warmth, and heart to everything they do.
Why Join Us?
* A chance to lead something meaningful, personal, and rewarding.
* High-quality training and ongoing development opportunities.
* Support from a strong, connected leadership team.
* Paid annual leave (pro rata).
* Flexible working options and a healthy work-life balance.
* Great benefits: Enhanced DBS paid, shopping discounts, pension, wellbeing support, and more