Contract Type: Fixed Term - Contracted
Location: Brighton Head Office - Britannia House
JOB OVERVIEW
We are looking for a proactive and detail-driven Marketing Communications Manager/Executive to join our team on a 12-month maternity cover contract. In this role, you will play a key part in driving global marketing and sales communications, ensuring messaging is clear, engaging, and consistently delivered across multiple channels.
ABOUT THE ROLE
1. Draft, copy edit, and schedule communications for prospective students, agents, and sales teams.
2. Build and send email, SMS, and WhatsApp campaigns using Salesforce Marketing Cloud.
3. Maintain and update internal communications platforms with relevant content.
4. Draft and publish web and blog content for our Agent Portal ( Salesforce Communities)
5. Test new Agent Portal features and manage the rollout of internal and external communications.
6. Develop, create, and distribute product and services training/reference guides for agents and sales teams.
7. Monitor, report, and analyse engagement with marketing communications and training materials to inform future strategy and improvements.
8. Uphold compliance with PECR and GDPR guidelines across all marketing communications.
9. Ensure brand voice and visual identity are consistently maintained across all channels and materials.
10. Lead the creation and delivery of compelling multi-channel communication campaigns, from concept to execution, including events, thought leadership, email, web, and social content.
11. Oversee or produce high-quality, engaging content tailored to different audiences – including business partners, agents, students, and staff – ensuring consistency in voice, tone, and visual identity.
ABOUT YOU
12. Demonstrated ability to translate complex business concepts into clear and engaging communications.
13. Strong understanding of stakeholder management, change communications, and employee engagement.
14. Proven experience aligning communication plans to business strategy and organizational priorities.
15. Previous experience in marketing communications, ideally within education or B2B environments.
16. Strong writing and editing skills with attention to detail.
17. Experience using Salesforce Marketing Cloud or similar platforms.
18. Ability to manage multiple projects and deadlines effectively.
19. Collaborative mindset with excellent communication skills.
20. Experience with reporting tools and data analysis to track engagement and performance.
21. Solid understanding of data protection regulations (PECR, GDPR) and brand governance.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.