Business Analyst Coventry – 2 days onsite per week 6 Month Contract £500 - £600/day inside IR35 Lorien’s client are currently recruiting for a Business Analyst to join on a 6 month initial contract, inside IR35. Required to Support the delivery of the migration from my client’s current ITSM tooling (SMAX) to ServiceNow. The successful candidate will have the following skills/knowledge apart from being a strong Business Analyst: A level of Network understanding Awareness of different monitoring tools and protocols used for monitoring (eg. Open Telemetry, SNMP, Netconf) An understanding of what Observability is, and how a company can utilise it. Previous experience of using IT Service management (ITSM) tools like Remedy or ServiceNow. Understands how various business areas utilise ITSM. Should this position be of interest please submit your CV and I will be in contact as required.