About the Role
We are seeking an organised and proactive Business Support Officer to join our clients team on a full-time basis. This is an excellent opportunity for an experienced administrator who thrives in a busy office environment and enjoys providing high-quality administrative and financial support.
As part of the Business Support Team, youll play a key role in maintaining smooth day-to-day operations from handling enquiries and maintaining records to supporting meetings, panels, and financial processes.
Key Responsibilities
Administrative Duties
1. Provide reception support by phone and email, ensuring excellent customer service.
2. Resolve day-to-day queries and issues promptly.
3. Maintain and update computerised records, including pupil and child databases.
4. Liaise with parents, carers, schools, outside agencies, and the general public.
5. Prepare and distribute meeting papers, take minutes, and support divisional meetings.
6. Attend EHCP panels, take notes, update systems, and issue resulting correspondence.
7. Manage emails within the Tribunals and Mediations inbox and arrange mediation dates.
8. Arrange hospitality and meeting room preparation for visitors.
9. Order and maintain office supplies, liaising with sup...