Salary: £28,000 - 34,000 per year Requirements: 2 years in a 2nd line IT support role Strong Active Directory, Microsoft 365, and Windows Server experience Solid Windows, networking, and troubleshooting skills Confident communicator with a customer-first mindset Responsibilities: Resolve escalated tickets and manage complex issues Provide on-site support and learn new technologies Contribute to service improvements and team collaboration Maintain smooth operation of systems and address user queries Technologies: Active Directory Support Microsoft 365 Windows Office 365 More: We are a dynamic company located in Maidstone, Kent, offering hybrid/flexible working arrangements. With a salary of up to £34K, we are looking for a 2nd Line Support Technician who is passionate about solving real problems and making a genuine impact for our customers. Our collaborative team values curiosity, clear communication, and a commitment to excellence, providing plenty of room for growth and variety in day-to-day tasks. last updated 5 week of 2026