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Health Care Support Worker, Acute Medical Unit
The closing date is 16 September 2025
AMU and ward 4 are looking for an enthusiastic health care support worker who wants to make a difference.
The Acute Medical Unit receives medical admissions from the Emergency Department. It is an extremely busy unit comprising of 20 beds with 8 assessment/triage trolleys. We also have a 28 bedded general medical ward attached to AMU (ward 4). We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
Main duties of the job
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enrol all of our HCSW's on to basic life support training.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
We listen, learn and improve
We treat everyone with respect
We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Person Specification
Qualifications
* Good level of education
* NVQ level 2 or equivalent
* Welsh Language Speaking/listening Skills (Level 3 and above/B2
Knowledge
* Good understanding of role
* Able to demonstrate what role entails
Experience
* Previous experience of Health care setting
* Hospital experience
Skills
* Working with acutely ill patients
* Skills in caring for patients in a ward environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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