Closing Date: 28 June 2026
Requisition: 227664
Position
Part‑time Scheme Manager (24 hours per week) based in Ely, Northern England.
Responsibilities
- Support residents by providing information to promote independence
- Complete mandatory compliance tasks and conduct health and safety checks
- Report and monitor repairs to conclusion
- Deliver high‑quality customer service by resolving problems and complaints
- Maintain accurate records about residents and the scheme
- Cover other schemes as and when required
Qualifications
- Some experience working with older people and understanding their individual needs or similar
- Ability to work alone and manage workloads to meet deadlines
- Working knowledge of handling confidential and sensitive information
- Good interpersonal and customer care skills
- Basic knowledge of Microsoft applications including Word, Excel and Outlook
- Full, valid driving licence (travel is a requirement)
Benefits
- £16,905 per annum (rising to £17,428 after 12 months, subject to satisfactory performance)
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro‑rated)
- Pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff networks that promote inclusion and provide peer support
Contact
Please direct any questions or requests for adjustments to housing.recruitment@sanctuary.co.uk.
Diversity & Inclusion
Sanctuary Group welcomes applications from people from diverse backgrounds and is committed to providing adjustments throughout your application process, in line with Sanctuary’s Disability Confident employer status.
Legal
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Job Segment
Manager, Part Time, Customer Service, Management
