We are looking foraCustomer Service Advisor?to join our?Customer Contact Team based in a call centre environment inMiddlesbrough:
* Pay:?£12.33ph
* Salary:?£24,043pa
* Monday to Friday and 1 Saturday in every 3
* Working hours between 9am 8pm Monday to Friday and9am 1pm Saturday
* Contracted to37.5 hours per week
* Start Date - Monday 13th October
* Benefits:29?days holiday (including Bank Holidays),?Pension scheme,?Medical Cover, Retail discounts
As a?Customer Service Advisoryou will work within the Collections department and you will be the?first point of contact?for?our customers.Through?great conversations?you will?understand the customer finance situation,?take full ownership during the?call?and?support the customer to?a resolution.
Working as part of a team, our Collections?Advisor will?ensureall calls?into the team are?answered with company guidelines, whilstproviding?excellent customer service?you will also need tonavigating multiple systemsduring the calls so?strong computer skills?coupled with the ability to deal with sometimes?distressed or up customers is a must.
Due t...