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Business operations team leader

West Bromwich
Adult and Community Learning for Bristol City Council
Operations team leader
€60,000 - €80,000 a year
Posted: 17h ago
Offer description

City Of Bristol, England, United Kingdom Business Operations Team Leader

Adult and Community Learning for Bristol City Council City Of Bristol, England, United Kingdom 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Adult and Community Learning for Bristol City Council Experienced Team Lead and Manager | Optimising Processes | Building & Developing High Performing Teams | Strategy into Action | Living the Brand

https://www.bristol.gov.uk/jobsBusiness Operations Team Leader (Maternity cover)

Job description Full Time, Fixed Term Maternity Cover. We are looking for maternity cover for a full-time Business Operations Team Leader to join our friendly team in Adult and Community Learning. You will be organised and a thorough person with enthusiasm both for people and for process, who can prioritise their team’s workload effectively. We need a good communicatorwho will maintain good relationships within the wider team and with a range of suppliers. You will enjoy working independently, be able to analyse and improve processes, monitor the team in maintaining accurate records, and have strong problem-solving abilities to notice and investigate issues. You will manage a team of 6x Business Support Assistants and Learning Centre Assistants and a Business Support Officer, who are located across two sites, and in hybridroles. You will therefore need to be a good motivator, able to inspire and bring out the best in people. You will be working predominantly at The Park Community Centre in Knowle, and at Stoke Lodge Adult Learning Centre in Stoke Bishop a few times a month. The Team: Community Learning organise and run classes for adults with few or no qualifications who face significant barriers to education and learning. We offer a wide range of classes throughout Bristol, concentrated in areas of economic hardship. We help raise confidence whilst developing skills and knowledge so learners can progress to furtherlearning and work. We are passionate about achieving the best possible outcomes to help our learners succeed. Adult Learning run fee-paying courses focusing on languages, art and crafting, culture, cooking and lots more. We provide leisure learning opportunities for all Bristol residents. As part of the Business Operations team, your role is to support the course organisers and tutors in the administration of delivery of their classes and their learners. This role involves managing the HR needs of the admin and finance team, leading and monitoring the admin processes and providing operational and administrative support to the wider team. The Tasks: Oversee daily administrative operations within the team, managing team workload and ensuring tasks are allocated efficiently and completed according to schedule. Take an operational lead on processes relating to CPD, DBS, health and safety monitoring, and exam administration. Manage the HR needs of the team including recruitment, performance evaluation, 1:1s, training, absence management and team wellbeing. Supervision and monitoring of data entry to ensure high standard of accuracy and quality of work. Production of regular and timely reports to ensure accurate information can be provided to team leaders, managers and funding bodies. Oversee the raising and processing of purchase orders, invoices and financial information. Develop, implement, maintain and review operational processes. Ensure compliance with Bristol City Council, WECA and other funding body’s policies and regulations. A commitment to equality, diversity and fair working practices within the organisation. The Location: The Park Community Centre is a hub for local community organisations; we work in an open office with a friendly atmosphere and team members and learners coming and going. The role is 37 hours a week within the Community Learning office opening hours; Monday to Friday 8:30am to 5:00pm. There is a cafe on site, free parking available and we are within walking distance of 2 bus routes. Stoke Lodge Adult Learning Centre is a listed building in Stoke Bishop with its own car park and a bus stop within a few minutes’ walk. It has beautiful views of the surrounding park land, trees and healthy population of squirrels! It’s a small and friendly team but the building is always buzzing with learners.Stoke Lodge office opening hours are Monday to Friday 8.30 to 5:00pm. Please note that this role is subject to a Standard DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our role’s hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact

angela.marshall@bristol.gov.uk

or

kelly.robinson@bristol.gov.uk At Bristol City Council, we value having a workforce as diverse as the city we serve.We therefore welcome, develop and promote people from all sections of the community.Appointments will be made on merit.

Seniority level

Seniority level Mid-Senior level Employment type

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