IT Systems Engineer - 100% office based, Dunstable, to £30,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: * Maintain IT infrastructure including servers, storage, and network systems * Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) * Maintain network hardware including routers, switches, firewalls, and wireless systems * Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance * Monitor cybersecurity measures, backups, and disaster recovery processes * Provide Level 2/3 technical support and resolve complex IT issues * Maintain technical documentation and system configurations * Collaborate with internal stakeholders and external vendors on upgrades and maintenance * Support and train end users on IT systems and best practices Key Skills & Experience * Strong experience with Microsoft 365 administration and security * Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) * Experience with Windows Server, Active Directory, and Azure AD * Knowledge of firewalls, endpoint protection, and wireless technologies * PowerShell scripting and automation experience desirable * Excellent problem-solving, communication, and organisational skills * Ability to manage multiple priorities in a fast-paced environment Qualifications * Degree in IT, Computer Science, or related field (or equivalent experience) * 2 - 3 years’ experience in IT 1st or 2nd line support * Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable