Job Purpose
Responsible for defining and executing the Bank’s product strategy. The Head of Product & Proposition owns the product portfolio end‑to‑end – ideation, development, pricing, lifecycle management, and regulatory alignment – ensuring products meet client needs, support Banking teams and drive commercial performance whilst maintaining risk discipline.
Key Responsibilities
* Develop and maintain a comprehensive product strategy aligned to the Bank’s growth, risk and client needs / experience.
* Own the full product portfolio.
* Identify market opportunities, emerging client trends, and competitive gaps.
* Lead product governance and portfolio prioritisation.
Product Development & Innovation
* Drive new product development from concept to launch, including business cases, pricing, design and delivery.
* Champion digital transformation – client portals, onboarding, mobile features, and tools.
* Partner with teams across the Bank to modernise platforms and enable scalable, client‑first solutions.
Commercial Performance
* Set and track product P&L targets across revenues, margins, cost of delivery and usage.
* Support teams with training and go‑to‑market materials.
* Improve product adoption by optimising packaging, pricing and segmentation strategies.
Risk, controls & regulatory management
* Ensure all products meet regulatory standards.
* Lead product governance committees and documentations.
* Manage product‑related operational, conduct and reputational risks.
Client & stakeholder engagement
* Conduct client research, interviews and focus groups to gather insights.
* Partner with Marketing to articulate value propositions and deliver exceptional client experiences.
Required Qualifications, Knowledge & Skills
* Strong understanding of private banking products and lending.
* Sound knowledge of regulatory frameworks.
* Expertise in product management methodologies.
* Financial modelling, pricing and P&L management skills.
* Experience managing cross‑functional initiatives and product portfolios.
Leadership Competencies
* Strategic thinker with the ability to bridge vision and execution.
* Excellent stakeholder management – comfortable working with executives, Banking, risk, compliance and IT.
* Strong communication skills, both written and verbal.
* Date‑driven decision‑making and analytical rigor.
* Client‑centric mindset with strong commercial acumen.
* Ability to lead through change.
Job Details
* Seniority level: Executive
* Employment type: Full‑time
* Job function: Product Management and Marketing
* Industries: Staffing and Recruiting
About Us
At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long‑lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations.
Why join us
As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy.
Hybrid working / flexible working
We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.
To apply
Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour to assist you.
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