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Join to apply for the Sales Support Coordinator role at H2R Selection
Bristol
£25-28k
Our client, the UK’s largest construction equipment dealer, has an exciting opportunity for a Sales Support Coordinator to join their team!
The Role
* Proactively support Sales Managers to meet customer’s needs, from start of the customer journey through to completion.
* Oversee and support with sales pipeline.
* Conduct weekly overview of customer portfolio with key stakeholders across the business.
* Identify potential risks or opportunities and inform Sales Managers to follow up.
* Assist customers and Sales Managers with all account related questions. Provide accurate timely information regarding enquiries.
* Be the link between departments across the business to ensure customer expectations are met.
* Accurately updating the in-house ERP system in a timely manner.
* Using data to look for trends and problems, take a proactive approach to managing your own data.
* Generating Equipment Sales agreements for new customer orders.
* Working with Commercial to allocate appropriate equipment and budget costs.
* Raising workshop prep job sheets and liaising with production.
* Working with in house and out of house finance companies to produce proformas and invoices.
* Ordering new and used Plant & Equipment from OEMs and maintaining accurate equipment records. Including but limited to raising Equipment Purchase Orders, processing goods receiving and co-ordinating prompt payments to suppliers.
* Checking and validating order confirmation and invoices - updating ERP system to accurately reflect and flagging any changes to the Commercial team.
* Liaising with multiple departments to ensure specifications are correct and machines will be ready for dispatch in line with customer expectations.
* Answering incoming telephone calls, being the first point of contact for existing and prospective customers.
Key Skills/ Experience
* Able to thrive and succeed in a busy, ever-changing environment
* Excellent problem-solving skills with accuracy and attention to detail
* Proficient in the use of Microsoft Office Suite, including Excel and Outlook
* Strong communication skills and able to build relationships with key stakeholders
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Human Resources Services
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