Company Overview
Veterinary Surgeons Supply Company Limited (VSSCo) has been a trusted partner for veterinary practices in Ireland since 1956. Founded by a group of Northern Irish veterinarians, VSSCo is dedicated to providing customer-focused and innovative solutions that enhance animal health and welfare. With over 65 years of experience, we continue to grow by prioritizing our customers' needs.
Summary
* To work with existing the Marketing, Sales and Customer Service team to develop a customer focussed relationship with Vets & Animal Health Retailers.
* To build relationships across the business internally
* To become a key point of contact for designated customers.
* Develop and maintain strong relationships with Independent and Corporate Vet Practices plus Animal Health Retailers within the designated sales territory.
* To collaborate with other business functions to provide insight into the customers to facilitate profitable growth.
Responsibilities
a) Job role
* Deliver on the agreed sales and marketing strategy to hit budgetary targets for turnover and profitability in the territory.
* Feedback business intelligence to help head of sales and marketing plan future strategy for increased turnover and profitability.
* Track all sales activities and prospects in company CRM system and keep current by updating account information regularly.
* Identify and bring business development opportunities to the table.
b)KPIs (as agreed with line manager)
* Sales versus target in territory
* Net Profitability
* Timely accurate records within CRM system
* Customer feedback based on annual survey
Requirements
* Building long term relationships with corporate practices, independent practices and animal health retailers.
* Self-starter with high motivation as working remotely a lot of the time.
* Proven track record in a similar role or having worked in the veterinary/agricultural sector.
* Proven ability to meet and exceed sales quotas in a service centred business.
* Experience of effective call planning, execution and recording in CRM system.
* Good understanding of the relationships between cost management and service delivery
* Excellent negotiation skills
* Excellent collaboration skills
Behavioural Competencies
* Develops great relationships, fosters collaboration with other functions & departments, at all levels
* Inspirational
* Open to receiving and giving feedback.
* Networks to learn & share knowledge.
* Keen to learn- looks outside areas of interest/expertise
Person Specification
* Must have strong evidenced core values
* Values behaviour and attitude- demonstrates role model tendencies
* Actively takes accountability and responsibility for actions
Education & Professional Experience
* Achievement of good examination results in Maths & English
* Good IT skills including CRM systems, Outlook, Excel & PowerPoint
* Knowledge of the Northern & Irish Veterinary sector
* Excellent interpersonal, communication, analytical and influencing skills
If you are passionate about animal health and want to make a difference in the veterinary community, apply now to join our dedicated team at VSSCo!
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