Service Engineer / Service Technician Location: M25, London. To cover all of M25, London & home counties Job Type: Full-Time, Permanent ⏰ Hours: 40 hours per week overtime & on-call rota Salary: Competitive, DOE Job Overview We are currently recruiting for an experienced and motivated Service Engineer / Service Technician to join a growing service team. This is a field-based role involving servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service. You will work independently and as part of a supportive team, covering customer sites within your allocated area. Key Responsibilities Carry out routine servicing and reactive maintenance Diagnose and repair system faults Commission equipment following training Represent the business professionally on customer sites Maintain accurate service reports and records Use mobile devices and systems for job management Provide high standards of customer care Participate in on-call rota Work closely with senior engineers and management Requirements Previous experience in a service, maintenance, or engineering role (preferred) Strong customer service and communication skills Confident using smartphones, tablets, and laptops Ability to work independently and manage workload Good written and verbal communication Full UK driving licence (essential) Understanding of British Standards (desirable) Willingness to learn and develop Benefits Competitive salary (based on experience) Overtime and on-call payments Company vehicle and tools provided Full training and development Career progression opportunities Supportive team environment Stable, long-term employment You must have FIA – Fire Industry Association certified Honeywell certificate of completion or equivalent A full UK Driving License Advantegeous, however not essential Electrotechnical certification scheme – card to work on building sites. Asbestos Awareness training Manual Handling training Enhanced DBS clearance 1 day per week on call (you will be given notice of this) Overtime offered Apply Now If you’re looking for a long-term career in service engineering with strong development opportunities, apply today with your CV. Shortlisting and interviews will take place immediately