Capita is seeking a Service Desk Team Manager to lead a team of analysts supporting educational professionals across Northern Ireland. The role, based in Newtownabbey at Hillview House, involves managing service performance, developing team capabilities, and ensuring operational excellence. Ideal candidates will have prior IT team management experience, strong Excel skills, and familiarity with ITIL practices. Benefits include a competitive holiday allowance, a matched pension, and opportunities for professional development.
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