Service Care Solutions are working alongside Solihull Metropolitan Borough Council who are looking to recruit a Senior Claims Handler to join their team on a temporary contract. Role: Senior Claims Handler (Insurance) Location: Solihull Rate: £218 to £227 per day (PAYE exc.) / £250 to £260 per day (Umbrella/Ltd) Contract: 6 months on going Working: Hybrid, Full time (2 days from home) Role Overview Manage a personal caseload and oversee the claims team dealing with all classes of insurance claims, with an emphasis on personal injury and third-party property damage. Ensure claims are handled both in collaboration with insurers and in-house under delegated authority. Handle claims in accordance with Civil Procedure Rules, including those submitted via the Claims Portal or traditional methods. Oversee small claims court proceedings, particularly for public liability property claims. Monitor and manage claim costs and ensure effective financial control. Stay up to date with relevant legislation (e.g. Ministry of Justice reforms, Common Law) and ensure team compliance Liaise with appointed solicitors regarding claims strategy and management. Attend court as necessary, giving instructions to counsel and supporting the legal process. Coordinate with council officers, acting as a main point of contact for legal proceedings and documentation. Support the day-to-day administration of the council’s ins...