Overview
Exciting Opportunity: We’re Hiring a Full-Time Receptionist – Gateshead Site
We’re thrilled to announce a fantastic opportunity to join our team at Gateshead as a Receptionist. This full-time role is perfect for someone who thrives in a dynamic environment and enjoys being at the heart of the action.
As our receptionist, you’ll play a vital role in delivering a first-class front-of-house and administrative service. You’ll be the first point of contact for visitors and staff, helping to create a welcoming and professional atmosphere that reflects our values and culture.
Beyond traditional reception duties, you’ll also support a variety of exciting initiatives, from helping with on-site staff events and client visits to assisting with the day-to-day running of our self-service shop. This is a brilliant opportunity to get involved in the wider business and make a real impact.
Key Responsibilities:
1. Warmly welcoming and signing in visitors, contractors, and issuing appropriate passes
2. Managing reception and Facilities help desk emails with professionalism and efficiency
3. Handling taxi bookings and meeting room reservations
4. Managing incoming and outgoing post and deliveries
5. Supporting general admin tasks including printing, scanning, and filing
6. Coordinating and maintaining Health & Safety training records (e.g. First Aid, Fire Marshal)
7. Ensuring Health & Safety boards are accurate and up to date
8. Monitoring stationery stock levels and placing timely orders
9. Organising lunch orders for clients and operational teams
10. Maintaining physical and digital logs (e.g. visitor logs, temporary pass records)
11. Conducting PTW, CCTV, and First Aid sheet checks
12. Raising work permissions, permits, and service desk tickets
13. Updating car park rotas and issuing temporary parking spaces
14. Creating access profiles and printing staff and visitor badges
15. Supporting the planning and delivery of on-site staff events and client visits
16. Assisting with the upkeep and smooth operation of our on-site self-service shop
What We’re Looking For:
17. A vibrant personality with a “can do, will do” attitude
18. Excellent communication and interpersonal skills
19. Initiative and the ability to think on your feet
20. A proactive approach to tasks and problem-solving
21. High standards and a strong work ethic
22. Ability to multitask and remain calm under pressure
23. Strong IT skills, including MS Office and intranet systems
24. Self-motivated and able to work independently
25. Flexible and adaptable to changing needs and priorities
26. Previous experience in a similar front-of-house or administrative role is desirable but not essential
If you’re someone who enjoys variety, thrives on interaction, and takes pride in creating a positive experience for others, we’d love to hear from you.
Apply now and let’s chat more about this exciting opportunity, we look forward to welcoming you to the team!