Recruit4staff is proud to be representing their client, a leading Manufacturer in their search for an experienced Customer Executive to work in their busy office based in Wrexham For the successful Customer Executive, our client is offering: £24,000 per annum Days role, Monday - Friday 9am-5:30 pm Permanent position Benefits: 20 days holiday Bank Holidays, Company Pension Scheme, Free Parking The Role of the Customer Executive : Manage the inbound enquiries from existing customers with regard to their orders and deliveries Assist the sales manager with new enquiries and providing initial information to customers at request Progress to processing customer orders and planning orders for production Use SAP & Sage system to manage customer enquiries, orders and delivery time-scales Assist with complaints and investigate issues with customers and the sales manager Make outbound calls to customers who have expressed an enquiry from existing clientele and new business Use MS Excel to manage reporting of orders outstanding What our client is looking for in a Customer Executive : Experience working in a customer service role from a fast paced manufacturing / logistics environment - ESSENTIAL MS Excel Working Knowledge - ESSENTIAL SAP or SAGE system Knowledge - ESSENTIAL Good Communication Skills Key skills or similar Job titles: Customer Service, Administrator, Customer Advisor, Production Admin, Sales Administrator Commutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, Deeside For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.