Customer Consultant
The Body Shop International Limited
Salford, Lancashire
£27,095 per year - estimated ?
Permanent
Full time
NEW
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty‑free beauty every step of the way. We're the original ethical beauty brand. We empower people and enrich our planet. We keep it real in every way possible. Our activist roots remain a huge part of everything we do.
The Body Shop is committed to generating positive economic, social and environmental impact. We fight for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.
Your role in a nutshell
Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. Demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from. Our team are on hand to talk with customers every day. We learn our customer's needs and recommend fantastic products that make them feel so good. Products are packed with natural ingredients, many sourced ethically using Community Trade programmes – when we advise a customer on their skincare regime, we're not just selling them an ideal, we're helping communities build a better life.
What we look for
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts.
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
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