Join to apply for the Colleague Centre/ HR Advisor role at Kingdom Services Group Ltd
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Join to apply for the Colleague Centre/ HR Advisor role at Kingdom Services Group Ltd
Make a Meaningful Difference in a People-First Role
Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .
This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.
Location: Head Office, Kingdom House, Newton-Le-Willows, WA12 0HF
Contract: Permanent
Salary: £29,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours/week)
Hybrid working: Up to 2 days working from home per week (as agreed with your manager)
Make a Meaningful Difference in a People-First Role
Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .
This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.
Benefits
We believe in rewarding talent and supporting our people. As part of the Kingdom team, you’ll have access to a wide range of benefits and opportunities:
Competitive salary
Advanced / early pay access
Weekly recognition and reward scheme
On-site parking
Free uniform and equipment
Death in Service insurance
Free access to our colleague app – packed with wellbeing support, discounts & more
Community Social Value Days
Refer-a-friend scheme with bonus
Access to personal development through Kingdom Academy
Supportive, award-winning team culture
Visit Vivup Benefits for a closer look at what's on offer
What We’re Looking For
Experience & Qualifications:
At least 2 years’ experience in HR, People, or Office Management
Minimum Level 5 CIPD or equivalent
Demonstrated ability to manage HR matters confidently professionally
Working knowledge of up to date employment legislation
What You'll Be Doing
As a Colleague Centre Advisor, you’ll act as a trusted point of contact for managers and teams, delivering expert HR advice and helping shape a strong, people-centred culture. This is a varied, hands-on role with real responsibility.
Your Key Responsibilities Will Include
Leading essential HR processes, such as managing absences, disciplinary actions, grievances, and change requests
Providing advice on topics like flexible working, maternity/paternity leave, promotions, resignations, and retirements
Supporting change management initiatives, including restructures and redundancy processes
Promoting employee relations and coaching leaders on HR best practices
Recording and managing casework in accordance with company policies and compliance standards
Collaborating closely with the wider Team and assisting the Head of Colleague Centre
Skills & Attributes
Excellent communication and interpersonal skills
Organised, methodical, and able to meet tight deadlines
Strong Microsoft Office skills; HR systems knowledge is an advantage
Self-motivated and collaborative, with a solutions-focused mindset
Committed to confidentiality, diversity, and ethical practice
Ready to Get Started?
This is a fantastic opportunity to step into a valued HR advisory role in a fast-paced but supportive environment. Whether you’re looking to broaden your experience or return to HR in a meaningful way, we’d love to hear from you.
Apply now and bring your expertise to a team where people truly come first.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Human Resources
Industries Security and Investigations
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