What you’ll do
As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:
* Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
* Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
* Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
* Provide guidance and mentorship to team members on ServiceNow development and portal usage.
* Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
* Utilize ServiceNow best practices, coding standards, and ITIL processes.
* Participate in code reviews and provide constructive feedback to improve development quality.
* Write and maintain automated scripts that test your code against requirements.
What you’ll bring
* Significant hands‑on experience developing within a ServiceNow platform.
* Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
* At least one of the following certifications is required:
o ServiceNow ITIL Certification
o ServiceNow Certified System Administrator (CSA)
* Understanding of ServiceNow architecture and performance optimization techniques.
* Strong development experience with:
o JavaScript
o Business Rules, Client Scripts, Script Includes
o UI Policies, UI Actions
o Flow Designer and Workflows
* Excellent debugging and problem-solving skills.
* Ability to write clean, maintainable, and high-performing code.
* Excellent communication and collaboration abilities.
* Ability to work independently and lead technical initiatives.
Team overview
Our products, platforms and technologies are constantly evolving and keeping Sky safe from cyber‑attacks is one of our top priorities. The Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany.
The rewards
* Sky Q, for the TV you love all in one place
* The magic of Sky Glass at an exclusive rate
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work
We are a Disability Confident Employer and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate.
Your office space
We’ll embrace hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.
Livingston Watermark House
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles. You’ll be well fed at our subsidised canteen, keep in shape at our onsite gym, or play a game of pool or table tennis.
Osterley
Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even be pampered at our beauty salon.
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