Managed Care Coordinator
Location: Home-based with travel to visit clients across Kent, Sussex & Surrey (up to 90 minutes from home)
Head Office: West Kent - required to attend monthly meetings
Salary: From £32, - £34,pa
Job Type: Full-time
Requirement: Clean UK driving licence and own car
About the company
A highly established and regarded care business is seeking a Managed Care Consultant to join an already strong team! You will be coordinating live-in carers with clients across Kent, Surrey and Sussex. Looking after a small group of families to ensure the best carer is matched to their needs and overseeing the process from initial enquiry through to placement.
Clients consistently report an excellent experience with this company, they frequently commend the professionalism, supportiveness, and dedication of the staff, highlighting the positive and encouraging environment they create.
The team members regularly go above and beyond to assist both carers and clients, fostering a strong sense of value, support, and teamwork. This commitment to delivering high-quality care is a recurring theme in feedback and the individuals that come into this role will continue to provide this level of service.
This role is an excellent opportunity for someone to continue the delivery of such a wonderful service with a long-established care business based in Kent.
About the Role
This role combines client care and regional care team management, offering variety and responsibility in equal measure. You are likely to have come from a care/healthcare background and have the ability to manage your own time and meet the role objectives under your own initiative.
Team fit, attitude and a passion for people are essential for this role so we are open to what healthcare experience you have.
Key Responsibilities
1. Manage live-in care services for clients across Kent, Sussex & Surrey
2. Conduct home visits, care reviews, and audits to maintain high standards
3. Build strong relationships with clients, families, and healthcare professionals
4. Resolve concerns promptly and ensure client satisfaction
5. Support assessments for new clients and develop tailored care plans
6. Liaise with the sales team to ensure smooth on boarding
7. Promote services within the community and identify growth opportunities
8. Supervise and support carers in your region
9. Conduct performance reviews and ensure mandatory training compliance
10. Recruit, train, and retain high-quality carers
11. Host virtual drop-in sessions for carers
Sound like you?
12. Experience in healthcare at any level but with the ability to work unsupervised, on your own initiative, managing a diary and sometimes working under pressure with competing priorities.
13. Strong understanding of CQC regulations and putting together care plans and/or risk assessments.
14. Excellent communication, time management, and IT skills
15. Ability to work independently and manage a busy schedule
16. Level 3 Health & Social Care - desirable but not essential
Benefits
17. Salary from £32, - £34, depending on experience
18. 4 weeks holiday (rising to 5 weeks after 2 years)
19. Health insurance plan
20. Workplace pension
21. Bonus scheme after 2 years
22. Enhanced on-call pay
23. Free parking, cycle-to-work scheme, referral programme
24. Company car after probation
25. Small and manageable portfolio of clients
Ready to make a difference?
Apply today and join a team that values quality care and professional development.
Apply online today! Rhiannon Winn is managing this vacancy and if selected will conduct an initial pre screen interview with you. If shortlisted, you will then be introduced to the employer which includes a visit to their office to meet the team.
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