Description
Position: KYC Team Lead
Location: Belfast – Hybrid working
Start Date: ASAP
The Role
We are looking for a KYC Team Lead to join our Client Lifecycle Management (CLM) business. You will be responsible for the management of a small to medium sized group of KYC analysts, signing off KYC files to meet client specific SLAs, and operational execution and efficiency. This role requires an individual to be a KYC SME across a range of jurisdictions and entity types, to have experience of delivering high quality work within project deadlines, and the proven ability to apply a consistent approach to KYC processes whilst adhering to regulatory requirements and client procedures.
This role requires an experienced KYC / AML team lead, with demonstratable leadership, operational and KYC experience. Strong communication skills and a passion for client service excellence are also required as the role is client facing.
The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast-growing part of our business.
Requirements
Key Responsibilities:
1. Leading, coaching and supporting a small to medium sized team of KYC analysts, including performance management
2. Performing sign off/QC for KYC files and responsible for ensuring KYC records, screening, client outreach and any other client requirements are completed in line with client expectations and contractual service level agreements (SLAs)
3. Ensuring the quality of the team’s KYC files and any other output is of a high standard and delivering training and guidance where needed to ensure this
4. Acting as first point of contact for escalations and issues from the team and providing solutions / guidance
5. Acting in an SME capacity for the team
6. Proactively engaging with key stakeholders to deliver project work within agree SLAs
7. Capacity management, including prioritisation
8. Assisting in defining procedures, processes, standards and best practices to ensure efficiency / continuous improvement
9. Working with the team to identify any material trends for ongoing quality and cycle time improvement
10. Promoting and developing a strong culture within the team and embedding the Delta Capita values.
Essential Skills/Experience
11. Demonstratable QC/QA experience delivering high quality work
12. KYC SME level knowledge across low to high-risk jurisdictions and both complex and non-complex structures
13. Proven experience of PEPs, Sanctions and Negative Media screening
14. Proven experience in performing financial crime risk assessments of clients
15. Ability to multitask and prioritize competing demands
16. Attention to detail
17. Strong knowledge and experience of best practices in building and maintaining KYC processes
18. Understanding of key controls, compliance/AML, investigation functions in the banking industry
19. Excellent understanding of the end-to-end KYC and client on-boarding processes
20. Excellent communicator, able to effectively and professionally communicate with stakeholders and clients
21. Experience in a client-facing role
22. Must have previous sign off experience
23. Prior experience in AML/KYC operations.
24. Prior team leadership and people management experience
How We Work:
Delta Capita is an equal-opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during your interview process, please use the designated space within the application questionnaire.
This is a fixed term contract / permanent full-time position bases in Belfast with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the client’s offices or our own offices depending on the client) aligns to what our client’s policies and expectations are and these vary. Most of our client’s now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.
Who We Are:
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.
Our 3 offerings are:
· Managed Services
· Consulting
· Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.