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What will you be doing?
As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.
* Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
* Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
* Plan and implement promotional activities and campaigns with the support of the Centre Manager to enable sales targets to be met
* Maintain own product knowledge and awareness of competitor activity
* Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required
* Ensure the sales team is motivated through creative incentive schemes and rewards in collaboration with the TPS Centre Manager
* Provide and maintain an excellent level of service to customers via the team
* Monitor delivery schedules with the Centre management team to help maintain and improve service levels
* Conduct business with the highest level of integrity and professionalism
* Ensure the proper and accurate use of all business systems throughout the team
* Ensure compliance with business standards, processes, financial, legal, warranty, and ethical guidelines
Role Overview
As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.
* Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
* Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
* Plan and implement promotional activities and campaigns with the support of the Centre Manager to enable sales targets to be met
* Maintain own product knowledge and awareness of competitor activity
* Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required
* Ensure the sales team is motivated through creative incentive schemes and rewards in collaboration with the TPS Centre Manager
* Provide and maintain an excellent level of service to customers via the team
* Monitor delivery schedules with the Centre management team to help maintain and improve service levels
* Conduct business with the highest level of integrity and professionalism
* Ensure the proper and accurate use of all business systems throughout the team
* Ensure compliance with business standards, processes, financial, legal, warranty, and ethical guidelines
About The Role
TPS Sales Manager
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, along with Audi, SEAT, KODA, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of Centres with a 1,500-strong workforce, fostering a motivating and inclusive workplace that encourages learning and development. Launched as a new brand concept in 2006, TPS is based on an Agency Model, selling on behalf of Volkswagen Group UK. TPS continues to grow rapidly both financially and in the number of Centres nationwide.
Essential Skills
What are we looking for?
* A proven track record of Sales Team management experience in a B2B environment with the ability to lead, manage, and motivate a team of Parts Sales Executives
* Passionate about providing excellent customer service
* A confident and capable communicator who can build strong relationships with key stakeholders and clients
* High IT literacy and proficient in MS Office
* Sales-focused and results-oriented
* A passion or interest in the automotive industry or customer service
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing Services
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