Overview
We seek a Deputy Manager who is passionate about, and thrives on, making a real and positive difference to the lives of our clients. In this role you will be leading, developing, and supporting people with, physical, mental and learning disabilities to live a healthy and happy life. Our supported living services are based in Gateshead. Holding a valid UK driving license and your own car is essential. No two days in this role will be the same, as the Deputy Manager some of your duties will be:
Responsibilities
* Supervise care staff and take charge of the service in absence of the Registered Manager
* Raising awareness of Company policies and procedures and standards set by the Regulatory Body to staff members
* Establishing a connection with clients (and their team members) to ensure they are happy and content with the service
* Responsible for promoting and safeguarding the wellbeing of clients
* Provide regular supervision and annual appraisals in accordance with company policies and standards set by the Regulatory Body
* Participate in team meetings, supervisions and annual reviews in accordance with Company policy
Qualifications
Experience in working in a CQC registered service is desirable and having experience in deputy or other management role is also desirable.
* It is essential that you have a driving licence and access to a car
* Minimum Level 3 or above Diploma in Health & Social Care or able to work towards
* Experience of working in a supported living or domiciliary care settingli>
* Management / Leadership experience (essential) and qualification (desirable)
* A caring nature with ability to give everyone a personal approach
* Flexible and adaptable to changes at short notice
* Work well under pressure without negative impact to those around you
* Warm, approachable, and engaging personality
* Respect everyone, treating others as you would expect to be treated
* Resilient and adaptable to differing needs of colleagues and clients
* Working knowledge of relevant legislation such as the Health & Social Care Act and Quality Care Standards
* Experience of leading and motivating teams
* Ability to effectively drafting rosters, maintaining, and monitoring paperwork ready for audit.
* Experience of reviewing and drafting of support plans, risk assessments and other key client documents.
* It is desirable to have CQC experience
St Anne's Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Benefits
St. Anne's wants to reward its employees for their hard work. Employee benefits include:
* Rising 20 to 25 days plus statutory bank holidays
* 24 Hour Employee Assistance Programme
* Continuous opportunities for ongoing training and career development
* Cycle To Work scheme
* Refer A Friend recruitment initiative
* Flexible working opportunities (where applicable) upon successful completion of probation period
* Group Personal Pension Scheme
* Discounted income protection scheme
* Free car parking at most services
* Free life assurance cover
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