Benefits Officer
Rugby
£23 per hour
Purpose
* To interview, learn the financial needs and provide high quality, tailored advice to all people that approach the Council for guidance on their benefits entitlement (administered by both national and local government).
* To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation, Council policies and procedures.
* To work with clients to resolve queries relating to their claim for Housing Benefit and or Council Tax Reduction.
* To undertake in-claim / accuracy reviews to ensure that the right award is made to the right person at the right time.
* To review or supersede decisions where new information has been provided by the client.
* Referring claims of suspected irregularity to the Single Fraud Investigation Service and responding to requests for information / evidence and queries from the SFIS and implementing investigation outcome decisions.
* To find out more information please contact (url removed)
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
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