Overview
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
You1fll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience, so you will be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Responsibilities
Join us and we can offer you benefits such as…
* Maintain cleanliness and hygiene in public areas, studios, gym floor and poolside.
* Refine guest experience and ensure high standards of service.
* Respond to poolside alarms and take appropriate action to ensure safety.
* Support a positive, welcoming environment for members and guests.
Benefits
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, with experiences from £35 and breakfast options.
* Friends and Family discounted stays from £49 including breakfast
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
* 30% discount on and off shift in our Village Hotel Starbucks stores
* Excellent training and development including our Rising Stars and Talent Academy programmes
* A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees
* Mental health support including Mental Health first aiders and up to 2 mental health days annually
* Financial wellbeing support and salary drawdown via Wagestream
* Access to our Employee Assistance Programme for support and counselling
* Flexible working hours
* A fun, supportive and inclusive work environment with regular team events
* Reward and Recognition schemes and anniversary rewards for service milestones
* Discounts on various brands and supermarkets
* Company Pension scheme and Life Insurance
* T&Cs apply based on your contract
Qualifications
* A passion for everything hospitality, leisure and fitness
* A smile and ability to talk to everyone
* The ability to deliver outstanding customer service leading to exceptional member satisfaction
* Solutions oriented with an eye for spotting issues before they happen
* Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Please note - All offers are subject to a successful DBS check in this role
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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