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Housing management worker

Millom
Home
Manager
Posted: 10 October
Offer description

Overview

Cumbria. Permanent, part time (18.75 hpw). Earn £12.60 per hour (Salary £24,638 per annum [pro rata]) and great benefits including cash Health Plan.

Home, a place where you belong This is a great opportunity for a Housing Management worker to join our team here in Cumbria. Working to support our older customers (aged 55+) in Cumbria, you’ll be the go-to person for housing and property matters, ensuring homes are safe, tenancies are well managed, and customers feel engaged and supported. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts.


Responsibilities

* Support older residents, many of whom receive care from Lakeland Carers, the on-site team.
* Ensure properties are safe, well-maintained, and feel like home.
* Assist customers with housing benefit claims and rent account management.
* Maintain full occupancy and accurate rent records.
* Conduct routine safety and compliance checks across buildings and communities.
* Handle administrative tasks including record updates, work orders, and payment processing.
* Collaborate with the care team to promote social engagement and purposeful living.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!


You bring

* A people-first mindset and ideally some experience in property management, compliance, or health & safety.
* A proactive, organised approach with a “can do” attitude.
* Passion for excellent customer service and genuine care for others.
* Confidence working independently and influencing diverse groups.
* Strong collaboration skills across teams and with external partners.
* A love for property and pride in creating homes customers are proud of.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.


Our team

You’ll join the Older People’s Independent Living team. We’re passionate about what we do and proud that people don’t live where we work. We work where our customers live and bring a positive impact every day. We’re a supportive team and meet regularly for team meetings, including occasionally sharing lunch.


Job details

* We can be a bit flexible around hours or we’re open to agreeing a work pattern with you.
* Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy sign-ups.
* Occasionally you will need to cover other schemes or attend team meetings; you’ll need a vehicle insured for business purposes. We’ll pay your mileage.
* You’ll need an Enhanced DBS check done and we pay for that.


A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies support us all to be our best. Together we make Home Group a great place to work.


What’s in it for you?

* 34 days leave (including bank holidays and a “me day”) increasing to 39, plus time off for volunteering.
* Health cash plan saving you from £1140 per annum; covers dental, optical, prescriptions, and more.
* Over 800 high street discounts on groceries, holidays and days out.
* Opportunity to grow with the company as you advance your career.
* Recognition of wellbeing; Home Group ranked among the top 10 for wellbeing in the UK.
* Learn more about benefits on our website.


Find out more

Click APPLY NOW to see the Housing Management Worker Job Description, learn about us and for help to apply. Sometimes we close a job early, so don’t delay.

If needed, we can make reasonable adjustments at recruitment@homegroup.org.uk


Work locations

Millom (Duddon Mews)


Closing Date

* Oct. 25, 11:59:00 PM

Additional details: Seniority level – Entry level; Employment type – Part-time; Job function – Administrative; Industries – Non-profit Organizations.

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