The company:
Partnership of Care Supported Living provides community based support services for adults with learning disabilities, autism and behaviours of concern. Services offered are residential care, transitional support day service and supported living. The company is registered with the CIW and complies with all care regulations.
Purpose of Role:
To provide a safe and quality service within the local area. This will involve delivering direct support to individuals who have learning disabilities, autism and behaviour of concern in a way that enables them to maximise their independence, maintain family relationships and access community opportunities. To represent the organisation in a positive way through when interacting with external partners including purchasers, clients, carers, families and communities and to contribute to Area and Organisational objectives. To be accountable for your practice and development of your skills and knowledge.
Dimensions of the Role:
The role will be based in the Caerphilly county borough area, the role will need to reflect the provision of 24/7 care as necessary and will include working over a 24/7 period. The role also includes being on call for your own project
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Main duties & responsibilities:
Major Objectives:
Client Support:
- To ensure that the rights of the client are upheld and promoted at all times in accordance with the principles of choice, respect, dignity and privacy.
- To ensure that all issues relating to the safeguarding of vulnerable adults are
reported according to policies and procedures and in accordance with the safeguarding policy.
- To ensure that if there are significant changes to individual clients needs these are raised with the services co-ordinator.
- To ensure that all client records are maintained in accordance with policy and procedure.
- To update the clients files every six moths
- Too produce monthly reports regarding the individual clients.
- To analyse BOC charts monthly and then every quarter produce behaviour report.
- To ensure that all support is delivered in accordance with risk assessments, care plans and behaviour management plans that are in place and to contribute to the regular review of such documents as appropriate.
- To take the lead and support less experienced staff to work with more complex clients and to manage crisis situations in services.
- To bring to the attention of the Supported living deputy and/or Supported Living Manager any concerns or deficits in the provision of care.
- Too arrange health care appointments and also to attend these appointments .
- To strive to ensure clients satisfaction and to report complaints and concerns in accordance with policy and procedure.
- To promote client involvement in all areas including service delivery, quality assurance and organisational development.
- To support the effective management of client finances ensuring that all transactions involving client finances are recorded, verified and audited in accordance with policies and procedures.
- To support clients with holidays of their choice.
Staff Management:
- To proactively coach and develop less experienced support staff in providing a high quality service.
- To ensure that company policies and procedures are understood and followed by all Support Workers.
- To report any incidents that require investigation under disciplinary and grievance procedures immediately.
- To undertake staffs supervisions every two months and an banding appraisal every six months, and then an annual appraisal
Organisational and Administrative:
- To actively pursue the equal opportunity in both recruitment and service delivery in accordance with Partnership of Care Homes Equal Opportunity Policy.
- To ensure that all actions and work undertaken is compliant with regulatory and registration requirements governed by CSSIW `.
- Responsible for producing the weekly employee rotas and ensuring that any changes are recorded/communicated.
- Responsible for ensuring that any absence due to sickness/training/annual leave is covered effectively.
- Responsible for complying with Health and Safety regulations and to have regard for the health, safety and welfare of self and other at all times.
- Responsible for reporting to the Supported Living Co-ordinator, Supported Living Manager any issues, incidents or concerns in respect of Health and Safety.
- To be proactive in implementing the companies policy on environmental issues.
- To provide information and reports as requested by the, Services Co-ordinator or Supported Living Manager.
- To carry out supervisions of support staff in line with the companies policies and procedures.
- To complete end of month packs to hand into the manager
- To attend monthly team leader meetings
- To deliver BOC to the manager every Monday for the previous week
- To deputise in the absence of deputy and manager
- To work in any project that's requires support.
- To be part of any transitional work with new clients.
- To be on call for all houses when required.
- To deal with staff from other projects when deputy or manager requests
- The above list is not an exhaustive list of duties as the role may change from time to time to meet the requirements and objectives of the business as a whole.
What we can offer you:
* A rewarding and fulfilling career in care.
* Permanent and part time contracts.
* Company Pension.
* Flexible working pattern, providing you with an optimal work-life balance.
* Best-in-class training and development.
* Genuine investment in your career with the opportunity for career progression.
* Free access to Counselling.
* Access to High Street and online discount schemes.
Please note we do not offer Sponsorships.
Licence
* Full Driving Licence is required.
We are committed to recruiting diverse, talented people, who share our passion for making a difference in peoples lives and supporting them to achieve their chosen goals and wishes.