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Service TechnicianJob Type: Full time, PermanentSalary: OTE up to £46,500 per annumLocation: Norton Way Mazda, Norton Way North, Letchworth, Herts. SG6 1BLHours: 42.5 hours per week - MONDAY to FRIDAYA bit about us:Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.Our Mazda dealership have been recognised in many award categories, including Mazda Elite club every year between 2014 and 2022 (top 10% of Mazda dealerships), Technician of the year 2018,30-year service award, Mazda Sales dealership of the year 20-2021.What you will be doing:• Perform maintenance and repairs on customer vehicles, identifying problems, then explaining technical issues or repairs when required to customers.• Test the functionality of parts and systems• Carry out auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation• Repair and replace brake pads, wheel bearings, sensors, and other parts• Maintain the cleanliness of the workshop, and guarantee the dealership follows policies, franchise standards and procedures.What we need from you:• NVQ Level 3 qualification, with an interest in your learning and development• A full manual driving licence• High level of accuracy with excellent attention to detail• Team player with a positive and can-do attitude, self-motivated• Excellent communications skillsOur commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.Benefits: 32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme • Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages • Reduced rates on vehicle purchases & maintenance • Recognition of long service, every 5 years • Norton Way “Stars of the Month” award • Free eye tests • Improved Employee Assistance Programme • Tech purchasing benefits • Cycle to Work Scheme • Staff referral bonuses • Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.You may have experience in the following: Service Technician, Automotive Technician, Mechanic, Vehicle Technician, Auto Technician, Automotive Service Technician, Maintenance Technician, Repair Technician, Vehicle Maintenance Technician, Automotive Engineer, etc.REF-(Apply online only)
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