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Helpdesk operations & client success lead

Cheam
Invictus
€37,500 a year
Posted: 22 April
Offer description

A leading services provider in Cheam is seeking a Helpdesk Team Supervisor to ensure service levels are met and exceeded. You will supervise the helpdesk team, deal with client calls, and monitor the quality of team performance. Strong communication skills are necessary to build relationships with clients and ensure their satisfaction. The role includes managing incoming jobs in the system and providing reports. This position is based on site in the United Kingdom.
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