Job Summary
You will have at least 1-2 year's worth of bar/restaurant experience in a high volume, busy environment and enjoy chatting with customers. You are attentive, versatile and a true team player, but can handle yourself if you ever need to go at it alone. The team is very experienced but fun, dynamic, all-inclusive and hard working.
Duties
* Greet and welcome guests as they enter the establishment, ensuring a friendly and inviting atmosphere.
* Manage reservations and seating arrangements efficiently to optimise guest flow.
* Provide menus, take orders and serve food and beverages with attention to detail.
* Address guest inquiries and resolve any issues promptly to ensure customer satisfaction.
* Maintain cleanliness and organisation of the front of house area, including dining spaces and waiting areas.
* Collaborate with kitchen staff and other team members to ensure smooth service operations.
* Assist in training new staff members on front of house procedures and customer service standards.
Qualifications
* Previous experience in a customer-facing role is essential; a positive attitude and willingness to learn are key.
* Excellent communication skills with the ability to engage effectively with guests.
* Strong organisational skills with attention to detail in a fast-paced environment.
* Ability to work flexible hours, including evenings and weekends as required.
* A team player who thrives in a collaborative setting while also being able to work independently when needed. Join us in delivering outstanding service and creating memorable experiences for our guests
Job Types: Full-time, Permanent
Pay: Up to £12.21 per hour
Expected hours: No less than 20 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme
Application question(s):
* Do you drive or have a reliable means of transport to get to our semi rural location?
Experience:
* Hospitality: 1 year (required)
Language:
* English (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person