Customer Service Advisor - Part-Time Evenings, Merthyr Tydfil
Client: EE
Location: Merthyr Tydfil, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
* Type: Part-time, Permanent
* Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
* Hourly rate: £12.82
* Hours: 20 hours per week
Job Description
Are you someone who enjoys solving problems? Perhaps you have an interest in gaming or tinkering with technology. If so, your transferable skills could lead to success in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be speaking with customers about various mobile tech-related queries. Your role may involve assisting with simple device issues or more complex problems to help customers stay connected with loved ones. Each day brings new challenges and opportunities.
No specific experience is required. If you are naturally helpful, calm, and good at building relationships, we will provide the necessary training.
This role is designed with flexibility in mind to support your personal life, including options to schedule your own breaks, bank time, and occasional home working.
Benefits
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds of pounds annually
* Access to a 24/7 online GP service for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development
* Volunteering days to give back to the community
* Optional private healthcare and dental coverage
We foster a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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