Lead Pharmacy Technician for Clinical Services
The postholder will lead and manage the clinical pharmacy technician and technical officer services across the Shrewsbury and Telford Hospitals NHS Trust, overseeing both medicines management and dispensary operations.
They will ensure safe, effective, and efficient delivery of services including medicines reconciliation, assessment of patients’ own medicines, dispensing, patient counselling, and coordination of medicine supply. A key part of the role is to provide proactive, patient-focused clinical pharmacy support, promoting safe, effective, and cost‑efficient drug use to improve patient flow and continuity of care.
The postholder will lead, develop, and support clinical pharmacy technicians and associated staff, managing induction, training, appraisal, and performance to maintain high service standards. They will champion quality improvement, patient safety, and clinical governance, contributing to audit, research, and adherence to Trust, GPhC, and CQC standards. Working closely with senior pharmacy leaders, the postholder will drive the ongoing development of medicines management and dispensary services, ensuring they remain responsive and high performing.
In this leadership role, the postholder will act as a role model, ensuring professional, accurate, and efficient practice, and supporting a high‑quality service aligned with Trust values. The ward‑based service will include:
* Accurate medicines reconciliation
* Interpretation of medical notes where necessary
* Assessment of patients’ own drugs
* Managing the technical work of the Dispensary at RSH and supporting the Senior Pharmacy Technician for Dispensary at PRH
* Ensuring the efficient and prompt supply of patient‑labelled medicines to wards, clinics, departments, and outpatients
* Co‑operating with other members of staff to provide an efficient pharmaceutical service
They will also be responsible for the operational management of the pharmacy technician and assistant technical officer services, supporting the delivery of patient‑focused high‑quality clinical care. Quality management systems linked to pharmacy clinical services must be adhered to, kept current, and support best practice and clinical governance within the care group.
Responsibilities also include supervising, coordinating, and developing the technical workforce within the medicines management and dispensary technical teams across both sites, including recruitment, evaluation of work, identification of training needs, appraisal, and continuing professional development (CPD).
Pharmacy Vision
To provide a responsive and integrated Pharmacy service that gives outstanding patient‑centred care and is underpinned by a culture of innovation, safety and compassion. We’re looking for people who want to help us achieve this vision, who will help us make a difference.
What can SaTH Pharmacy offer you?
* Patient focused service
* Supportive and friendly team
* Opportunities for personal development
* A department open to new ways of working
* To be part of a trust embarking on a transformational journey
* A supportive environment to enable further development of your career and your skills
* A developing trust with recent substantial financial investment to develop the facilities and services
* Access to our Leadership Academy
We believe in ensuring our patients have a positive experience of care. Join the team and help us create the best possible outcomes for our patients.
Contact Information
For further details or informal visits contact:
Name: Matt Brown
Job title: Chief Pharmacy Technician
Email: matthew.brown25@nhs.net
Telephone: 01743261750
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