Company Description
MTS is a leading global supplier of test and simulation systems. Whether automotive manufacturers, universities or research institutes: They all rely on our complex test and simulation systems to determine the reliability of product properties and to comply with quality standards.
MTS is part of ITW group. ITW is a Fortune 200 global multi-industrial manufacturing leader with employees across 56 countries worldwide. The company´s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required.
Become part of a friendly, internationally networked team where partnership and mutual support are lived every day.
Job Description
1. Owning your customer relationships, scheduling and performing field service visits
2. Solving problems and repairing all types of MTS equipment on site and in plant
3. Installing and providing maintenance of MTS systems
4. Training customers on site
5. Performing rebuilds of MTS equipment
6. Performing Force and displacement calibrations of MTS equipment to UKAS accreditation
7. Preparing visit reports, installation and service reports, travel expense reports and time sheets
8. Independent responsibility for materials (documentation, etc.) necessary to perform customer order in a satisfactory and appropriate manner
9. Supporting Sales and Operations departments
10. Insuring compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements and norms and internal, technical guidelines to prevent health and financial risk
11. Maintaining costs within budget
12. Tracking product modifications and technical changes to MTS equipment.
Qualifications
13. Degree or similar in electrical or mechanical engineering
14. Experience in customer support and field service
15. Knowledge and understanding of hydraulic systems
16. Knowledge and understanding of electro-mechanical systems
17. Excellent English – written and spoken
18. Clean driving license
19. Willingness to travel
20. Flexibility
21. Ability to work independently
22. An excellent team player as you are working together in an interdisciplinary manner
23. Friendliness
24. Approachability
Additional Information
WHAT WE OFFER:
25. Full-time - permanent employment contract
26. Paid overtime - accumulated overtime can be reduced in a family-friendly manner
27. Company car with private use
28. 25 days holiday plus bank holidays
29. Above-average social benefits
30. Matrix structure with pooled expertise and direct communication channels
31. Exciting Learning and Development opportunities, also abroad
32. Strong talent management and chance for career progression
33. Cross-county activities and events to exchange expert knowledge
34. Strong domestic and international Women, Young Professional and Pride Network
A diverse and inclusive work environment is very important to us, where everyone is welcome to contribute their talents and ideas. We especially welcome applications from women.