Waking Nights Support Worker
Location: Torbay & Plymouth
Shift Time: 9:00pm – 9:00am
Hourly Rate: £14.60 per hour
Are you a calm, compassionate, and resilient individual looking to make a real difference in the lives of vulnerable children and young people? We are seeking a Waking Nights Support Worker to join our dedicated team within our Children’s Residential Homes across Torbay and Plymouth.
This is a crucial role, providing safety, stability, and emotional reassurance throughout the night in a therapeutic, trauma-informed environment. You’ll help ensure the children in our care feel safe, secure, and supported during the hours when they need it most.
About Us
Our residential homes provide a nurturing, structured, and child-centred environment for children and young people who have experienced trauma, neglect, or significant early-life challenges.
We work closely with social workers, therapists, and education professionals to deliver holistic care that supports emotional wellbeing, resilience, and positive long-term outcomes.
About the Role
As a Waking Nights Support Worker, you will:
Provide a calm, consistent, and reassuring presence throughout the night
Monitor children’s wellbeing and respond appropriately to any distress, incidents, or needs
Carry out regular checks to ensure the home remains safe, secure, and peaceful
Maintain accurate documentation, including night logs, safeguarding records, and handovers for the day team
Support bedtime and morning routines, including waking children, preparing breakfast, and assisting with personal care where required
Promote a therapeutic and stable environment in line with individual care plans and behavioural strategies
This is a waking role. You will be required to remain awake and alert for the full duration of the shift.
About You
We’re looking for someone who:
Has a natural empathy for children and young people
Can remain calm and emotionally responsive in challenging situations
Is reliable, resilient, and understands professional boundaries
Is confident working independently through the night while being part of a wider team
Has strong written communication skills for clear and accurate reporting
Is flexible and committed to the needs of the home and its residents
Desirable:
Experience in residential childcare or a similar support role
NVQ Level 3 Diploma in Residential Childcare (or willingness to work towards it)
Knowledge of safeguarding, trauma-informed practice, and behaviour management techniques
What We Offer
Competitive hourly rate of £14.60 per hour
Fully funded qualifications and ongoing professional development
24/7 employee wellbeing support
A supportive, inclusive, and values-led team culture
Clear career progression opportunities within a growing organisation
Paid holiday, pension scheme, and additional employee benefits