Job Summary
We are seeking an experienced, creative & motivated Cafe Supervisor to join our team in a busy setting based within The Museum of Somerset in Castle Green, Taunton.
The ideal candidate will oversee & manage various tasks to ensure the smooth operation of the cafe & that all visitors receive an exceptional level of customer service.
Duties
- Assist with preparing and serving food and beverages to customers.
* Responsible for opening & closing checks & cash management.
* Responsibility for the overall cleanliness and tidiness of the cafe area
* Assist in stock management and inventory control, purchasing stock & offering from suppliers.
* Handle customer inquiries & complaints and provide excellent customer service.
* Lead, mentor & motivate team members, ensuring an excellent level of customer service is provided.
* Working with the owner on menu ideas, pricing, rotas. recruitment etc.
* Assisting with the induction of new starters & training of staff.
Experience/Requirements
* Previous strong supervisory experience within a similar role/environment.
* Experience in food preparation.
* Creativity & flair to think outside the box.
-The ability to work well under pressure in a busy environment is a must.
- Excellent customer service & communication skills
- Hands on approach with willingness to help others and work as part of a team.
The cafe is open Tuesday - Saturday 10am - 5pm so working hours will be within these hours but will include working a Saturday.
Additional hours may be available for sister catering business.
Driving licence would be extremely beneficial due to delivery & shopping duties.
Job Type: Part-time
Pay: Up to £14.50 per hour
Benefits:
* Discounted or free food
Experience:
* Barista experience: 1 year (preferred)
* catering: 1 year (preferred)
* cafe supervisor/manager: 2 years (preferred)
Work Location: In person