Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include assisting customers with inquiries, processing sales, and ensuring a positive experience. The ideal candidate will possess strong communication skills and have a passion for customer satisfaction.
Duties
* Provide outstanding customer service by greeting customers warmly and assisting them with their needs
* Conduct product demonstrations to enhance customer knowledge and promote sales
* Upsell products and services to maximize sales opportunities
* Handle customer inquiries and resolve issues promptly with professionalism
Qualifications
* Previous experience in customer service or retail
* Supervising experience is a plus for candidates interested in leadership roles
* Bilingual abilities are highly valued to assist a diverse customer base
* Strong phone etiquette and communication skills are essential for effective interaction with customers
* A passion for providing excellent customer service
Join our team as a Customer Service Representative where your contributions will directly impact our customers' experiences. We look forward to welcoming individuals who are eager to learn, grow, and make a difference
Job Types: Full-time, Part-time, Permanent, Freelance
Pay: £20,000.00-£25,000.00 per year
Expected hours: No less than 25 per week
Benefits:
* Flexitime
Work Location: In person
Reference ID: CSA