Overview
Join Car Planet as a Call Centre Agent. Location: Watford. Be part of a rapidly growing company with a focus on delivering excellent customer service.
What We Offer
* Competitive Salary + Bonuses
* Opportunities for Career Growth
* Fun, friendly, and supportive Work Environment
Key Responsibilities
* Handle inbound and outbound calls with professionalism
* Book appointments for vehicle viewings (commission per booking)
* Provide excellent customer service and resolve inquiries efficiently
* Maintain accurate records of customer interactions
* Collaborate with team members to achieve performance targets
What We're Looking For
* Strong communication and problem-solving skills
* Ability to stay calm under pressure
* Basic computer knowledge
* Previous customer service experience is a plus but not required
Salary
£15,000 basic with an achievable first-year OTE of £60,000
Benefits
* Uncapped commission
* Free parking onsite
* Monthly commission incentives
* 28 days of annual holiday
Hours
Week 1: Monday to Saturday 08:45–18:00 or 11:45–21:00 and Sunday 10:00–17:00 (Tuesday off).
Week 2: Monday to Saturday 08:45–18:00 or 11:45–21:00 and Sunday 10:00–17:00 (Tuesday and Wednesday off)
Job Type
* Full-time
* Permanent
Education
* A-Level or equivalent (preferred)
Experience
* Customer service: 1 year (preferred)
Job Function
* Sales, Customer Service, and Administrative
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