Job Title: Office Administrator Hours: Full-time, 40 hours per week - 8am-4pm Monday to Friday Key Responsibilities: * Print orders from websites. * Type up gift cards and bulk print tickets. * Book out orders and process them efficiently. * Answer phones and handle queries with a professional and friendly telephone manner. * Take customer orders over the phone. * Greet and manage click & collect customers at reception. * Handle returns and manage the dashboard. Skills & Requirements: * Strong organisational and time management skills. * Excellent telephone and communication skills. * Basic computer proficiency, especially with order processing systems. * Ability to work efficiently under pressure during busy periods. * Positive attitude and willingness to assist in various tasks as needed. What We Offer: * Full training provided. * Friendly and supportive working environment. If you're a reliable team player who enjoys working in a fast-paced environment, we’d love to hear from you