Overview
Location: Upper Newtownards Rd
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking a reliable and enthusiastic person to join our Food & Beverage Team at the Stormont Hotel. Hours: 35 hours per week, five days out of seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. Salary: £22,568 per annum.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development. Hastings Hotels is an Equal Opportunities Employer.
Responsibilities
* Serve food and beverages to guests to the highest standard of service; clear and set tables, take orders, serve food and beverages, and process payments.
* Ensure all cash, charges, floats and till procedures are carried out correctly.
* Greet guests and respond to their queries.
* Ensure equipment and materials are used correctly and report any problems immediately.
* Maintain the security of stock areas and report breaches.
* Be knowledgeable about the hotel offerings and proactively promote these to guests.
* Deal with guest concerns politely and efficiently, reporting them to the Supervisor/Manager on duty.
* Work effectively with colleagues to maintain a respectful and professional working environment.
* Comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You / Qualifications
* Good command of English language.
* Right to Work in the United Kingdom.
* Educated to GCSE level or equivalent with grades A–C in English and Maths.
* Excellent communication and basic numeracy skills.
* Professional appearance.
Desirable Criteria
* Previous experience serving food and beverages.
About the Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. We focus on quality in design, local sourcing of food and drink, and developing our people.
Company Culture
We value recruitment, induction, and integrating you into your department and the group. We strive for strong staff retention and encourage career development.
Closing Date
Monday 13th October, 2025
Contract Type
Full-time
Salary
From £9.00 to £12.40 per hour
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