Overview
Join to apply for the Despatch - Despatch Supervisor role at Finsbury Food Group. This is a hands-on leadership role in the Memory Lane Cakes site in Cardiff, part of the Finsbury Food Group. The site operates 24/7 with a culture of teamwork, respectful leadership, and a focus on continuous improvement. The role leads the finished goods dispatch process, thrives in a fast-paced warehouse environment, and takes ownership of key dispatch functions.
This position offers the chance to lead a critical function within the site, directly influencing warehouse efficiency and customer satisfaction. If you are passionate about logistics, continuous improvement, and leadership, this could be the perfect next step.
Responsibilities
* Manage the end-to-end process for finished goods from goods-in to despatch, including picking and packing stages.
* Delegate tasks for direct reports and liaise with the line manager as needed.
* Supervise warehouse staff and daily operations to ensure smooth running and timely unloading/loading of vehicles.
* Maintain accurate documentation throughout the dispatch process.
* Uphold standards in food safety, legality, GMP, and departmental safety.
* Control stock and rotate inventory to minimise the risk of low-code or out-of-life products.
* Plan resources effectively, monitor staff holidays, and ensure adequate coverage.
* Identify and escalate departmental issues promptly and drive continuous improvement across the team and processes.
Qualifications & Experience
* Experience in a warehouse supervisory or managerial role.
* Detail-oriented with strong decision-making and task prioritisation skills.
* Excellent communication with strong delegation and people management abilities.
* Confident in communicating with internal and external stakeholders.
* Computer literate, with proficiency in Microsoft Excel and Office tools.
* CILT qualifications or equivalent (desirable).
* English and Maths qualifications (essential).
Benefits
* Enhanced maternity & paternity leave.
* Enhanced pension scheme.
* Death in service benefit.
* Free Employee Assistance Programme (including family access).
* Retail discounts via Benefits Hub platform.
* Discounted products at company shops on-site.
* Refer a Friend scheme (up to £300 per referral, terms apply).
* Extensive learning & development opportunities, including sponsored memberships and in-house courses.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Food and Beverage Manufacturing
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