Aftersales Manager required in Bournemouth/Poole:
1. Motorhome Dealership – Bournemouth/Poole Area
Our client, a well-established and reputable motorhome dealership based in the Bournemouth area, is seeking an experienced and customer-focused Aftersales Manager to join their friendly and dedicated team.
This is an excellent opportunity for a confident individual with good technical knowledge and a passion for delivering exceptional customer care to take a leading role within a growing business.
Key Responsibilities as a Aftersales Manager:
2. Oversee the day-to-day running of the Aftersales department, ensuring efficient and high-quality service delivery.
3. Act as the main point of contact for customers, providing expert advice, updates, and support throughout the service and repair process.
4. Manage service bookings, workshop scheduling, and coordination with technicians to maximise productivity.
5. Handle warranty claims, parts ordering, and supplier communications effectively and accurately.
6. Maintain strong relationships with customers to promote repeat business and uphold the company’s excellent reputation.
7. Support and train team members where necessary, fostering a positive and professional working environment.
Skills & Experience Required for the Aftersales Manager Role:
8. Proven experience as an Aftersales Manager or Senior Service Advisor within the motor trade – ideally with motorhome, caravan, or other automotive experience.
9. Strong organisational and communication skills with a proactive approach to problem-solving.
10. A commitment to exceptional customer service and attention to detail.
11. Good technical understanding of vehicle maintenance and repair processes.
12. IT literacy and familiarity with dealer management systems.
13. Full UK driving licence.
Our Client is Offering:
14. Competitive salary of up to £38,000
15. Opportunity to work within a supportive, family-run dealership that values quality and customer satisfaction.
16. Monday to Friday working hours. 08:00AM - 5:30PM, no Weekends.
17. Ongoing training and career development opportunities.
If you’re an experienced Aftersales professional who takes pride in providing excellent customer service and would like to join a respected dealership with a loyal customer base, this could be the perfect role for you.
If this Aftersales Manager job interests you and you would like to know more about it or other automotive service jobs in the Southwest, please contact Tom Wharton at Perfect Placement today.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.