Riverside is seeking an Early Intervention Officer to support the Income Collection function and maximise rental income in Irvine or Carlisle. You will manage low level arrears and other sundry debts, employing proactive customer contact strategies to prevent payment escalation. The position involves communication, negotiation, and teamwork to ensure effective service delivery.
Essential skills include problem-solving capabilities and a customer-focused approach, with desirable experience in housing or debt collection environments.
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