About the role
As Lead Air Source Heat Pump Installer, you’ll take charge of installations in domestic properties, ensuring projects run on time, meet KPIs, and stay within budget. You’ll minimise wastage, maintain commercial awareness, keep customers at the heart of every decision, provide clear technical guidance, resolve challenges, uphold safety standards, and plan for a seamless customer journey. You’ll inspire and mentor your team, supporting on the job as required and setting the benchmark for excellence.
Responsibilities
* Oversee domestic air source heat pump installations.
* Ensure projects are delivered on time, within budget, and to quality standards.
* Provide technical guidance and mentorship to the installation team.
* Resolve technical and logistical challenges during installations.
* Maintain safety and compliance with industry regulations.
* Plan and coordinate with stakeholders for smooth customer experience.
Qualifications
* Experience in domestic air source heat pump installations with a strong competency in domestic heating design and installation, including unvented hot water.
* ASHP installation qualification.
* NVQ Level 3 in plumbing or equivalent.
* Experience with unvented hot water and G3 regulations qualification.
* Gas Safe qualifications (CCN1, CENWAT) minimum.
* Water Regulations Qualification.
* Energy Efficiency Qualification.
* Understanding of underfloor heating systems; manufacturer training on specific heat pumps desirable.
* Genuine passion for excelling customer experience.
What we offer
* Base Salary: £46,689 with a market‑leading benefits package.
* Quarterly performance‑related bonus.
* Private health care.
* Company van and fuel card.
Why apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you flexibility and support for you and your family, both financially and emotionally.
Location: Crawley, England, United Kingdom.
Be part of a team where your voice matters, your growth is non‑negotiable, and ambitions are our priority.
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