Job Description
Job Title: Female Complex Healthcare Assistant (Driver Required)
Location: Hitchin
Employer: KASE Care
Hours: Full-day shifts, Monday to Sunday (shift patterns to be agreed; flexibility required)
Salary: £13 – £16 per hour during probation. Pay increase considered upon successful completion of probation.
About the Role
KASE Care is seeking a compassionate, proactive, and reliable Female Complex Healthcare Assistant to join our dedicated team supporting a female service user living in Hitchin.
Our client is a mother of three with a spinal cord injury, who uses a wheelchair and follows a highly active physiotherapy regime as part of her daily routine. Care includes post-physiotherapy support, personal care, catheter care, mobility assistance, nutrition, and medication management.
You will be working full-day shifts alongside the client and her family, supporting both her care needs and ensuring a safe, dignified, and professional level of service within her home environment.
This is a rewarding opportunity to support a vibrant, motivated individual, while becoming an important part of her existing care team.
Key Responsibilities
* Deliver high-quality personal care, including washing, dressing, and toileting.
* Provide catheter care and monitor for signs of infection or complications.
* Assist with nutrition and hydration, including meal preparation and encouragement as required.
* Administer prescribed medications in line with the care plan and company policy.
* Support moving and handling tasks safely, particularly following physiotherapy sessions (hoists, slide sheets, and other equipment used).
* Liaise and work closely with the wider care team to ensure smooth and coordinated delivery of care.
* Maintain accurate and professional care documentation.
* Promote the client's independence, dignity, and family involvement at all times.
* Safely drive and support with transport as part of daily care requirements.
About You
* Must be female (genuine occupational requirement as per Schedule 9, Equality Act 2010).
* Full UK driving licence and access to a vehicle required.
* Previous experience in complex care, spinal injury support, or mobility assistance is highly desirable.
* Moving and handling experience is essential.
* Kind, respectful, and positive attitude.
* Comfortable working within a family home environment with children and a family dog.
* Excellent communication and teamwork skills.
* Enhanced DBS check (or willingness to obtain one).
* Right to work in the UK (no sponsorship available).
Additional Information
* Full-day shifts across Monday to Sunday. Flexibility is essential to meet the client's care needs.
* This role offers the potential to grow into long-term days and nights, depending on performance and integration into the team.
Mandatory Induction Training
All successful candidates must attend a 2-day mandatory induction at our Head Office in Loughton, IG10 4BL.
* Induction runs during the first full week of each month.
* It must be attended in full within the same week (cannot be split across months).
* Training includes moving and handling, first aid, company procedures, and CQC compliance.
Benefits
* Competitive hourly rates.
* Ongoing training and professional development.
* Supportive team and management structure.
* Clear opportunities for career progression within KASE Care.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £13.00-£16.00 per hour
Expected hours: 15 – 45 per week
Application question(s):
* Are you comfortable with Dogs?
* Are you family orientated?
Experience:
* moving and handling: 1 year (preferred)
* Bowel management: 1 year (preferred)
* Autonomic dysreflexia: 1 year (preferred)
* spinal cord injury's: 1 year (preferred)
* cough assist: 1 year (preferred)
Licence/Certification:
* UK Driving Licence (required)
Work Location: In person