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Cafe manager

Swansea
Cafe manager
Posted: 7h ago
Offer description

Café Manager – One Retail, Compass Group UK&IWe're recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week.At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Key responsibilities:Leading and motivating teams to deliver consistently high standards of food and serviceOverseeing day-to-day operations, including stock management, budgets, and performance monitoringWorking closely with your line manager to track KPIs and deliver against business targetsMaintaining a strong and positive brand presence in line with Compass Group UK&I valuesDriving innovation by identifying opportunities for new service concepts and customer offersActing as the link between customers and internal teams to ensure expectations are exceededSupporting, developing, and training team members, leading by example at every stepEnsuring compliance with Health & Safety and Food Safety standards across all operationsIdeal candidate:A true passion for food, service, and delivering memorable customer experiencesMinimum two years' management experience in a similar environmentProven ability to lead and develop successful teamsStrong financial and operational management skillsExcellent communication and organisational abilitiesAmbitious, motivated, and always looking to develop skills and knowledge

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