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Housing services: customer liaison & complaints officer

Nottingham (Nottinghamshire)
Civic Recruitment Limited
Complaints officer
€30,000 a year
Posted: 13 April
Offer description

A local authority recruitment agency is seeking an individual for a 3-month contract focused on customer engagement within Nottingham City Council's Housing Services. The role involves handling customer inquiries, managing complaints, and gathering tenant satisfaction data to enhance service delivery. Applicants should possess strong experience in customer-facing roles, particularly in housing or public-sector settings. A full UK driving license is essential, along with a commitment to a customer-focused culture in the community.
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