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Enterprise Solutions Architect, milton keynes
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Client:
Prodapt
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
5
Posted:
12.05.2025
Expiry Date:
26.06.2025
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Job Description:
Role: Enterprise Solutions Architect
Employment Type: Contract Outside of IR35
Duration: 6 Months
Candidate Should be able to start immediately
Location: Milton Keynes, UK
Mode: Hybrid
About Company:
Prodapt is the largest & fastest growing specialized firm serving in Connectedness vertical.
Present across 5 continents, delivering futuristic solutions & AI-driven services to global CSPs, and digital platform & software firms. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations.
Job Summary:
We are seeking an experienced Telecom Solution Architect with a strong background in OSS/BSS and Salesforce architecture. The ideal candidate will have a comprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that enhance our telecommunications services and improve customer experiences.
Key Responsibilities:
* Design and architect end-to-end OSS/BSS solutions tailored to meet the needs of our telecommunications services.
* Collaborate with cross-functional teams to integrate Salesforce capabilities with existing systems and processes.
* Analyze business requirements and translate them into technical specifications, ensuring alignment with Lead to Cash processes.
* Develop and implement Service Delivery models that optimize operational efficiency and enhance service quality.
* Utilize Salesforce tools and features to streamline processes, improve customer interactions, and support sales functions.
* Provide guidance on best practices for Service Management, leveraging industry standards to enhance service delivery.
* Lead technical discussions and workshops with stakeholders to gather requirements and present solutions.
* Mentor and support junior architects and developers in the team, fostering a culture of knowledge sharing and continuous improvement.
Qualifications:
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* 10+ years of experience in telecommunications architecture, specifically in OSS/BSS environments.
* Strong expertise in Salesforce architecture, with demonstrated experience in implementing Salesforce solutions.
* In-depth understanding of Lead to Cash processes, including order management, billing, and revenue recognition.
* Familiarity with Service Delivery methodologies and frameworks, as well as Service Management concepts.
* Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
* Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Preferred Qualifications:
* Salesforce certifications (e.g., Salesforce Architect).
* Experience with integration tools and APIs in the telecom domain.
* Knowledge of industry standards and regulations related to telecommunications services.
* Solution Design:
* Architect and design comprehensive OSS/BSS solutions that cater to the specific needs of telecommunications services.
* Ensure that solutions align with industry standards and best practices.
* Integration Management:
* Collaborate with IT and business teams to integrate Salesforce functionalities with existing OSS/BSS systems.
* Oversee the use of APIs and integration tools to facilitate seamless data flow between systems.
* Requirements Analysis:
* Gather and analyze business requirements related to Lead to Cash processes and Service Delivery.
* Translate these requirements into detailed technical specifications that guide the development process.
* Service Delivery Optimization:
* Develop models for Service Delivery that enhance operational efficiency and improve service quality.
* Implement processes that ensure timely delivery of services and customer satisfaction.
* Utilize Salesforce tools (e.g., Sales Cloud, Service Cloud) to streamline Lead to Cash processes, enhance customer interactions, and support sales and marketing functions.
* Ensure that Salesforce solutions are scalable and adaptable to business growth.
* Stakeholder Engagement:
* Lead technical discussions and workshops with stakeholders to gather insights and present architectural solutions.
* Communicate complex technical concepts clearly to non-technical stakeholders.
* Technical Documentation:
* Create and maintain comprehensive documentation of architectural designs, integration processes, and system configurations.
* Ensure documentation is updated as systems evolve and new solutions are implemented.
* Quality Assurance:
* Establish and enforce quality standards for solution development and implementation.
* Conduct reviews and performance assessments of implemented solutions to ensure they meet operational requirements.
Responsibilities
* Architectural Strategy:
* Develop and maintain the overall architectural vision of the organization, ensuring alignment with business goals.
* Assess and recommend new technologies and tools that can enhance the organization’s capabilities and efficiency.
* Cross-Functional Collaboration:
* Work closely with various departments (e.g., IT, Operations, Sales) to ensure that solutions meet the needs of all stakeholders.
* Identify potential risks associated with architectural decisions and create mitigation strategies.
* Lead projects from an architectural perspective, ensuring that timelines, budgets, and quality standards are met.
* Stay updated on industry trends and emerging technologies, continuously seeking ways to improve existing solutions and processes.
* Client Interaction:
* Engage with clients to understand their needs and provide tailored architectural solutions that address their challenges.
Interview Process:
* 2 Technical Interview with Internal Team & Client
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