At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. We’re seeking a Commercial Assistant to join our team at our Prescot site on a full-time, permanent basis. This is a varied and hands-on role with a strong emphasis on administration, customer support and client communication, playing a key part in delivering a smooth and positive experience for our customers while supporting the day-to-day running of our commercial operations. About the Role: Location: Prescot Shift/Hours: Full-time, Monday to Friday, 37.5 hours per week Contract: Permanent Day-to-Day Co-ordination and administration of inspection and analysis quotations Assisting with annual tenders and client proposals Join client meetings and events to build strong, lasting relationships Organising customer visits to our office and laboratory Managing general department administration tasks Generating department statistics using Excel and Power-Bi Regular communication with customers via email and telephone, and attending client visits or events as required Essential A customer-focused approach with excellent service skills Strong administration skills and attention to detail Competence with Microsoft Office, CRM systems, and databases Excellent written and verbal communication skills, with ability to engage international clients Strong time management and multi-tasking abilities Proven ability to meet deadlines in a fast-paced environment Our benefits include: Attractive Salary Private Healthcare Shift Allowance Discretionary annual bonus Life Assurance 25 days holiday plus bank holidays 6% employer pension Free parking Fully subsidised staff canteen Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.